WEG motors and generators are tested according to NBR 17094-3, IEC 60034, NEMA MG 1 or API standards in modern laboratories. Capable of testing machines with rated output up to 20,000 kVA and voltages up to 15,000 V, WEG testing laboratories have high-precision controls and fully computerized test monitoring systems.
The tests are divided into three categories: routine, type and special tests. Routine tests are performed on all motors. Type and special tests can be performed upon customer request.
TECHNICAL ASSISTANCE
WEG provides its customers with technical assistance services, responsible for all after-sales support. These services include general queries attendance and field service, including diagnosis, machines commissioning and 24-hour duty. WEG also provides its authorized technical assistance network, present throughout Brazil and worldwide.
The technical assistance has a trained and experienced team, capable of the most several field situations and remote support, using the latest equipment, bringing reliability to the results
SERVICES
To recover medium and large electric machines, count on the WEG service team.
The products are overhauled and recovered using the same technology as in the new products manufacture. The services are performed in field (at the customer's own) or at the factories in Jaraguá do Sul/SC, Sertãozinho/SP and São Bernardo do Campo/SP, which are also approved for services on equipment used in explosives atmospheres. In these factories all procedures and support of engineering, industrial processes and quality control departments are available, performing services with agility and quality.
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